Return & Exchange Policy
No refunds exchange or store credit only . Must be within 30 days f purchase. Tags must be attached and items must be un-worn. Items will be checked. Exchange or store credit is not allowed if you do not have tags or receipt! Will respond within 24 hours.
Q/A’s
Question- How long does a customer have to return an item?
Answer- 30 Days
Question- What is the procedure for a return or exchange? How do customers contact you, and how long will the process take?
Answer- Contact us by email on harlemvibes.com or call our physical location 315-797-0100.
Question- Who pays to return items back to you?
Answer- Customer pays to return exchanged item and Our company pays to shipped exchanged item back to customer.
Question- Are there any items that are not returnable, such as sale items, or items that have been opened or used.
Answer. Any clothing that has been worn or damaged is not returnable.
Question- Do you offer full refunds, exchanges, or store credit?
Answer- We offer exchanges and store credit only.